Shipping Policy

SHIPPING INFORMATION 

ILLINTENT.com has teamed up with UPS to offer you quick shipping.

UPS 3-5 Day Business: All domestic orders are shipped with UPS 3-5 Day Business. You’ll receive your tracking number by email once the order is fulfilled. 

International Shipping: For International orders we ship with either USPS, or DHL. We usually pick the fastest delivery time depending how much the customer pays for the delivery. If you prefer one company over the other please let us know which you want us to use. I’m real sorry we can’t offer free international delivery hopefully one day we can. 

E.T.A: Orders that are placed before 12pm CST will be fulfilled and shipped same day.


Stolen Packages: ILLINTENT is not responsible for any stolen packages that have been delivered. Have a safe spot for USPS OR UPS or any other delivery company to drop off your package.

Package Not Received: (1) If your package’s tracking number show’s your order being delayed or missing you can reach out to us and we’ll make sure you get taken care of. (2) If your tracking number shows delivery confirmation but you claim you never received your order. You would have to reach out to USPS OR UPS to get help. ILLINTENT is not responsible and will not refund an order that shows delivery confirmation but customer claims they never received it. 

 

ILLINTENT AND UPS 

WILL NOT BE HELD RESPONSIBLE FOR SHIPMENTS THAT SHOW PROOF OF DELIVERY ( SMART STOP )

CUSTOMER IS RESPONSIBLE FOR ALL PACKAGES BEING SENT TO SECURE LOCATIONS ( UPS STORE, CVS OR ANY ACCESS POINTS.